Look in your programs to see if you have "PC help & Tools" there. If you do (as I do) click on it to see if System Recovery is listed. If it is click it to do a "system recovery" You will lose most of your programs, so back everything up. I had to do this last week on my other PC which is about six years old. When finished load up your antivirus, antispyware, and firewall and update them. Get updates for windows and microsoft, by clicking from the start menu. You can do this in about 45 minutes. Then put your programs back and anything else you might have lost. What takes the time is reloading your programs, but other wise it is pretty simple to do. If you do not have PC Help & Tools, let me know, there is another way to do it but more time consuming. Good Luck..