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No caller ID info for Out of Area/Blocked calls in Creative/Digicom DI5655 modem

Hi!


My modem refuses to acknowledge the aforementioned items. For regular calls, the caller ID works great.

That is, for regular calls, XP's modem log displays RING, DATE, TIME, NMBR and NAME.

When those special calls happen, XP's modem log displays RING, DATE, TIME...and just further RINGs. So, as you see, it doesn't "capture" the codes for either Out of Area or Blocked calls. I believe it should say NAME=P or NMBR=P or NAME=OUT OF AREA or NMBR=OUT OF AREA, etc.

It happens in direct mode too so don't blame TAPI.

Creative's support couldn't solve it. Neither did any other help site I've tried.

What about you?

Note: please don't write pointless "I guess it doesn't work" answers. My goal is to get help to manually fix my (latest) driver if that's what it takes.

Thanks!


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139 helpful answers

Insanity is doing things the same way and expecting different results.

Have you tried contacting the modem company? Don't they have customer support?

Posted 2008-01-30T13:06:36Z
 

Again, "Creative's support couldn't solve it."

Posted 2008-01-30T13:26:29Z
 
139 helpful answers

Insanity is doing things the same way and expecting different results.

It may just be a defect in the product. I'd suggest exchanging the product and seeing if the new one works any better.

Posted 2008-02-01T08:04:36Z
 

1) I won't pay money just so it may happen again...

2) I no longer have warranty.

3) Why paying money to get call ID for calls that have no call ID...? I mean, I do want such calls logged (my chosen software ignores calls that have date/time but no name/number), but I won't pay just for that alone.

Posted 2008-02-01T10:09:51Z

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