I have had insurance on my business with the same provider for 6 years. I recently shopped around to see if there was a better rate available. I found one and made a 25% down payment ($3,000). After speaking with my current provider she was able to lower my rate and I decided to stay with her. I never signed any agreement with the new company, but I did make the payment over the phone. I called to cancel the new policy but the underwriter told me that not only would I not get my money back but I was responsible for the rest of the 75%. My question is: since I did not sign anything am I responsible and am I entitled to my deposit back?
