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Purchase of a Taylor King sofa

Has anybody purchased a Taylor King sofa as "final sale" and not as an "as is final sale" only to find out a week after owning the sofa which was supposedly of the highest quality of down in the industry was not as I was sitting on the frame of the sofa due to the poor quality of the cushions, which I consider to be defective.


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Hello,

Just in my experience in working in furniture stores, there isn't a difference in "as is final sale" and "final sale".  They are usually synonymous terms.  I am not familiar with Taylor King furniture; however I have 15 years of selling high end furniture.  If you are referring to the back cushions, The inner cushion bag usually has a middle seam that separates the down feathers in order to avoid any shifting.  This seam also denotes a well made piece.

Even though this was a final sale piece, a reasonable expectation is not for your sofa to encounter problems within 7 days.  Contact the store manager to inquire about a possible refund.  If he or she won't break, ask for a compromise of a price adjustment under the guise of "customer satisfaction"

If this place is going out of business, that's an entirely different perhaps hopeless issue.  Hope this helps.

Posted 2009-11-05T18:11:56Z
kweezie was invited by Yedda to answer this question.

 

Hello,

Just in my experience in working in furniture stores, there isn't a difference in "as is final sale" and "final sale".  They are usually synonymous terms.  I am not familiar with Taylor King furniture; however I have 15 years of selling high end furniture.  If you are referring to the back cushions, The inner cushion bag usually has a middle seam that separates the down feathers in order to avoid any shifting.  This seam also denotes a well made piece.

Even though this was a final sale piece, a reasonable expectation is not for your sofa to encounter problems within 7 days.  Contact the store manager to inquire about a possible refund.  If he or she won't break, ask for a compromise of a price adjustment under the guise of "customer satisfaction"

If this place is going out of business, that's an entirely different perhaps hopeless issue.  Hope this helps.

Posted 2009-11-05T18:12:03Z
kweezie was invited by Yedda to answer this question.

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