Resolution to MusicMatch Jukebox Runtime Errors
Microsoft Visual C++ Runtime Library
Runtime Error!
Program :C:\Program Files\Musicmatch\Musicmatch Jukebox\mmjbburn.exe.
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
&
Microsoft Visual C++ Runtime Library
Runtime Error!
Program :C:\Program Files\Musicmatch\Musicmatch Jukebox\mmjb.exe.
abnormal program termination.
I believe the errors are related to a caching problem during the CD burning process. There must have been some hidden files installed from the Windows Automatic Updates sometime between late March, 2009 and May, 21, 2009.
Copy your Music Library, Playlists, MusicMatch Jukebox Plus Key, any extra Frames you may have downloaded for the Print CD Label / Jewel Case feature and the MusicMatch CD Labeler Folder (if you have this program) to safe folders that will not be uninstalled when you uninstall MusicMatch.
Uninstall MusicMatch. Do not uninstall the MusicMatch CD Labeler folder. I used a free to try program called Total Uninstall 5.4.1. You can get this program at
Total Uninstall - Free software downloads and reviews - CNET Download.com or
http://download.cnet.com/Total-Uninstall/3000-2096_4-10411866.html
Download and install MusicMatch Jukebox 10.00.2058. You can download this version for free at
Old Version of MusicMatch Jukebox Download or
http://www.oldapps.com/musicmatch.php
Run the MusicMatch application to see if the errors are gone. Use the test mode rather than the write mode to check the CD burning process to avoid wasting CDs.
Install all High Priority Microsoft Windows Updates for your computer. Do not install Windows Internet Explorer 8 at this time.
Run the MusicMatch application to see if the errors are still gone.
If everything is still OK, install Windows Internet Explorer 8 and Windows Media Player 11 if you want. Both worked for me. Keep checking MusicMatch after each change you make.
MusicMatch Jukebox 10.00.2058 is the only version that worked for me. I tried to install version 10.00.4033 and 10.00.4040 and both of these versions produced the runtime errors again.
I hope this resolves your problem.
