It is all about risk. Should the lender modify a loan and the borrower still cannot make the payments then the underwriter has a right to choose not to renew a relationship. Sometimes, a borrower was lead into a mortgage that should never have taken place, therefore a formula is drawn to protect the interest of the investor. In the past, the interest of the investor was not foremost, leading to the problems we face today, therefore bad loans were made and some poor souls were caught in the line of fire. If there is enough cause to believe that prejudicial treatment in the form of race, religion, sex, etc. then a responsible person has an obligation to report this to whatever sources are available in order to have an investigation. The Better Business Burea has not been utilized to its fullest potential and should be promoted more often before a person takes a loan from a questionable broker. www.bbb.org