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TedandCarla

Asked about “Home Tips : How Big Should Your Water Heater Be?”

Hot water mixing problem in all single lever faucetts...

I developed a mixing problem in all my single lever faucets upon installation of a new whirlpool gas hot water heater: lever at half force comes out at proper warmth & at full blast turns cold; water turns tepid to hot over a tiny range; 3rd flr shower now goes stone cold when anything below 3rd floor gets turned on. Two whirlpool plumbers checked the heater and insisted that the problem is with the water pressure coming into my house or something on my end. I think it has to do with the new water heater but cannot prove it and Whirlpool is not budging. Any suggestions?

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plumbing, plumbers, mixing, lever, warmth

Posted 2008-06-13T20:32:39Z
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Jay

4474 answers

1272 helpful answers

Glass sculpture, Chihuly at Grant's Farm; http://www.chihuly.com

Victims of circumstance owe it to fate. Victims of choice owe it to themselves.

I have never heard of anything like this.

I would pay an independent plumber to check out your system. Tell him beforehand that you want a written statement as to the nature of the problem. If it is not the new water heater, then have him fix the problem.

If it is the water heater, take a Xerox copy of his statement to the dealer &/or plumbers and give them an opportunity to apologize and reimburse you. Or just skip this step and go directly to small claims court.

Good luck

JayR

Posted 2008-06-13T21:32:10Z

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thavinsman

11 answers

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this may be a strech but... check the dip tube,

the cold water must go into bottom of the heater so it does not dilute the hot water that has risen to the top, this tube is inserted in the cold inlet of the heater if it is a top fed heater.

if the tube is damaged or crushed it will cause simular problems tou have mentioned.

3 stories.. how many bedrooms, how old is the house, is there a rust problem, was the heater properley sized, and is there a circluation pump in the system?

Posted 2008-06-16T18:25:42Z

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TedandCarla

2 answers

thanks for your answer. hopefully it will be on their dime.

Posted 2008-06-17T00:58:23Z

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TedandCarla

2 answers

yeah, from all the searching I did only the dip tube seemed to be a possibility. i'll have their plumber come in & check it. house is about 90 yrs old, 3 floors, 4 bedrooms (2 in use), i think the heater was properly sized -- will have to check on that -- but why would that matter? and if there were a rust problem, wouldn't we have noticed it with the old water heater? no circulation pump. thanks for your Q'ss & A's

Posted 2008-06-17T01:03:00Z

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thavinsman

11 answers

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if the tube is not damaged the only other thing it could be is a faulty therostat.

I agrree sizing is important only when the heater works i just through that in earlier..

Low water pressure:

rust may not appear until house supply water has been turned off. when the pipes are drained and a new rush of water comesin it will break loose rust particles causeing resistance in supply (water travels the least path of resistance) all new faucets have " Water savers" which is only a restriction and will catch debris causing much more resistance hence the hot cold effect when some one else in house uses a fuacey with less resistance.

Posted 2008-06-17T06:59:13Z

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